Museum Services Manager
Museum Services Manager
Reporting to the Director of Development and Tourism, the Museum Services Manager manages all operations of the Museum of Dufferin (MoD). The Museum Services Manager directs collections, archives, programming, events, marketing, and engagement to deliver high quality visitor experiences and to achieve the objectives outlined by the Museum of Dufferin Strategic Plan. The position is responsible to manage all resources to; continuingly grow visitation, improve financial sustainability, and ensure projects are executed effectively and efficiently. This position is also responsible for all financial and reporting duties.
What you’ll do
- Build relationships with Dufferin County heritage, arts, and cultural groups, conceptualize and create opportunities for collaboration and partnerships in the form of events, exhibitions, and programs at the MoD
- Work and partner with stakeholders and leaders in the municipal, heritage, arts, and culture sectors to identify and implement collaborative projects, programming, community outreach, and marketing initiatives relevant to the MoD strategic goals
- Utilize social media, website, Join in Dufferin, email lists, and meetings to obtain public feedback on operations, programming, projects and new initiatives
- Represent the County at MoD events, community meetings, and Provincial and Regional organizations
- Respond to community outreach and concerns, or delegate to appropriate staff members
- Engage and collaborate other divisions and departments within the corporation
- Foster a workplace culture that maintains the highest standards of excellence, equality, creativity, collaboration, inclusiveness, and fiscal, operational, and organizational integrity for staff and volunteers
- Develop, in consultation with MoD staff and stakeholders an annual workplan
- Maintain effective staff/volunteer training, career development, appraisal, organization, and work arrangements & conditions
- Provide general management and oversight of the Museum of Dufferin (MoD) staff
- In collaboration with staff, monitor the efficiency and effectiveness of Museum policies
- Lead conversations with internal partners, such as Facilities and Treasury, to maintain optimal operations of the MoD
- Lead project planning initiatives for the MoD team, aligning efforts with broader Dufferin County organizational goals
- Guide in collaboration with the Director, and implement MoD strategic plans
- Provide financial administration and management, in collaboration with Treasury and the Director
- Develop the annual MoD operating budgets for the Director’s approval
- Identify funding opportunities and submit funding applications to different funding sources
- Prepare and present reports, including an annual report on the Museum of Dufferin
- Develop and execute fundraising initiatives (including giving and donations) improve the financial sustainability of the MoD
- Develop a yearly work plan to develop and execute fundraising strategies and develop events
- Other duties as assigned
- A post-secondary degree in museum, tourism, hospitality, recreation, leisure studies, or community economic development
- 5 years’ experience in museum, arts, heritage, or culture sector
- 3 to 5 years’ experience in a progressive managerial role within the public sector or equivalent
- Experience in Project Management
- Advanced skills in Microsoft Word, Excel and Outlook
- Excellent customer service and hospitality skills
- Ability to engage with the public and stakeholders
- Ability to work independently and within a team setting
- Superb written, oral and visual presentation skills
- Active listening skills
- Creative and strategic thinker
- A high level of professionalism
- A valid “G” Driver’s License and access to a reliable vehicle, as travel will be required