Dufferin County Policy & Compliance Policy & Compliance Dufferin Oaks Long Term Care Home policy and compliance documents Long-Term Care Home Service Accountability Agreement The Long-Term Care Home Service Accountability Agreement (L-SAA) with the Central West Local Health Integration Network reflects and supports a commitment to providing high quality health services. Declaration of Compliance Declaration of Compliance stating that Dufferin County has fulfilled its obligations under the Long Term Care Home Service Accountability Agreement (L-SAA). Quality Improvement Interim Quality Improvement Report Policies Copies of specific Dufferin Oaks policies, including Visiting, Complaints, Emergency Response Plan etc.