Administration

The Administration division facilitates many programs offered throughout Dufferin County. Explore the links below for more information.

Still have questions? Reach out to us today!

Service Delivery Review

After an RFP process, Optimus SBR was the successful consultant to assist Dufferin County in carrying out a service delivery review. The review consists of Part A – Shared Services/Resources and Part B- County internal operations and Human/Community Services. Each part had three phases with a number of deliverables. Please use the links to view each final report.

Project Vision – Creating a service delivery model that ensures public value and financial sustainability

Project Mission – Conduct a comprehensive review of shared municipal services, county operations, and human/community services

Project Success

• in-depth understanding of current services and service delivery methods

• provision of actionable recommendations for efficient, effective, and sustainable delivery of municipal services

• buy-in among County Staff and Stakeholders that recommendations are aligned to the community needs and will reduce future operational costs and improve service delivery

• enhanced knowledge on tools, techniques and methodology to continually improve service delivery moving forward

Contact Administration

To help limit the spread of COVID-19, adjustments have been made to the way Dufferin County delivers services. For a list of current office appointment hours, closures, or cancellations, click on the banner at the top of the page.

519.941.2816 x 2500

55 Zina Street, Orangeville ON, L9W 1E5

Monday through Friday
8:30 am - 4:30 pm