If you have a complaint about service delivery at Dufferin County, you are encouraged to discuss the issue directly with a staff member. You may make a written complaint by completing the feedback form available below. If you choose to include your contact information, a staff member will follow up with you within the next business day.
You may also contact a Council Member or make a delegation request to Council.
- To view our Customer Service policy, please click here.
- If you would like to make a complaint about a privacy breach, please see the Privacy and Freedom of Information page for more information.
- If you suspect someone is building without a permit and would like to make a complaint, please see the Building Services page for more information.
Feedback Form
If you have feedback or a general inquiry for Dufferin County, please complete the form and someone will be in touch with you within the next business day. If you require an alternate format to provide feedback, please contact the Clerk’s department at 519-941-2816 ext. 2500 or info@dufferincounty.ca.
The personal information collected on this form is collected pursuant to the Municipal Act and will be used to respond to the feedback submitted. Questions regarding this collection should be directed to the Clerk at clerk@dufferincounty.ca or 519-941-2816 ext. 2504.
Feedback Form
If you have feedback or a general inquiry for Dufferin County, please complete the form and someone will be in touch with you within the next business day. If you require an alternate format to provide feedback, please contact the Clerk’s department at 519-941-2816 ext. 2500 or info@dufferincounty.ca.