Paramedic Services

The Headwaters Health Care Centre is the license holder of the Dufferin County Paramedic Service (DCPS) and has been a provider of land ambulance for more than 50 years. The Service operates with 3 stations: Headquarters located in Orangeville and satellite stations in Shelburne and Grand Valley.

Dufferin County Paramedic Service responded to 11,638 emergency calls in 2022, with an average response time of 08:31 minutes . DCPS is committed to improving and optimizing response times twenty-four hours a day, seven days a week.

The Dufferin County Paramedic Service provides defibrillation, symptom relief, and I.V. therapy on all vehicles. DCPS also has Advanced Care Paramedics on selected vehicles. Currently, more than 40% of our staff are trained as Advanced Care Paramedics.

Our annual recruitment for 2023 is starting in January.  Applications can be submitted electronically to Headwaters Health Care Centre and a copy of the recruitment guide for additional information is available by clicking here.

Ambulance Station Image

Calling 9-1-1

Dufferin County Paramedic Service provides emergency medical service 24 hours a day, 7 days a week. In an emergency paramedics provide medical treatment and can transport patients to the most appropriate hospital destination if required. 

When do I call 9-1-1?

Always call 9-1-1 in a medical emergency. Some examples of a medical emergency would include (but not limited to):

  • Chest pain or discomfort
  • Sudden severe pain
  • Shortness of breath or difficulty breathing
  • Choking
  • Uncontrollable bleeding
  • Sudden dizziness or vision problems
  • Sudden weakness, numbness, and/or tingling in the face, arms, or legs
  • Sudden difficulty speaking
  • Difficulty rousing or waking someone

How can I help while waiting for paramedics?

  • Clear a path to the patient
  • Unlock doors
  • Turn on outside lights
  • Secure pets
  • Clear cars from your driveway
  • Obtain medications and health card for the patient
  • Have someone wait out front, if possible

Careers at Dufferin County Paramedic Service

Find out about current job opportunities with Dufferin County Paramedic Service.

Contact Paramedic Services

If this is an emergency, call 9-1-1 immediately.


325 Blind Line, Orangeville, ON L9W 4W9

Key Contacts